Viabox takes your money, provides no proof of shipment, keeps your shipment, and refuses refund. Aramex is just another name for the Viabox scam. I am happy to provide proof of their ***. DO NOT USE THEM.
I WANT MY MONEY BACK.
In April 2016, I had a box of books sent from Amazon to the Viabox shipping center in Portland, Oregon. I gave them $300 to ship to my address in Spain using "Aramex", one of their "choices" of "shippers". I never received. Aramex claimed the box was returned to Portland because of an "incomplete customs form". After several "chats" and emails with "Customer Service", Viabox claims the box was shipped but PROVIDED NO PROOF. NOR HAS ARAMEX PROVIDED ANY PROOF. I STILL HAVE NOT RECEIVED MY BOX, AND THOUGH I DEMANDED A REFUND, VIABOX HAS REFUSED.
Product or Service Mentioned: Viabox Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $300.
Preferred solution: Full refund.
Viabox Cons: Theft of my shipment and lies from both viabox and aramex.
Location: Portland, Oregon