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3.5
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I ordered two perfumes from Amazon ($80 total) and got free shipping but had no idea they could not be shipped internationally so I had to return them to the seller. That's when things got real bad.

ViaBox wants to charge me $55 to have them returned. I thought it was a mistake and contacted them again but it turned out to be true and that's an absurd since USPS rates website show around $13 (maybe less) for this service. Unfortunately neither USPS nor any other carrier will accept international card as payment.

:( I live in Brazil and don't see any solution for this other than paying the amount they are charging me... I'm really disappointed and hope to never do business with viabox again.

Product or Service Mentioned: Viabox Shipping Service.

Reason of review: Pricing issue.

Monetary Loss: $40.

Preferred solution: Price reduction.

Viabox Pros: Repacking for free, Pics of content for free, No fees.

Viabox Cons: Paying double the estimate, High pricing, Bad customer service.

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