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2.5
Details
I used their service to buy a few gadgets and a small TUMI Bag. Since they do not charge for opening an account, have no membership fees whatsoever, and are based in a tax free state, i thought i would use them cause i was saving around 90 dollars of Tax versus other...
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ID
#710886 Review #710886 is a subjective opinion of poster.
Location
Riyadh, Ar Riyad
Cons
  • Slow shipping
  • High pricing
  • Unreasonable dimensional weight
Reason of review
Pricing issue
Loss
$100
Preferred solution
Price reduction
3.4
Details
So basically, they OPENED the package. Jason Statham's #1 rule as the Transporter was, "Never open the package." THEY OPENED IT! I was as shocked as if a server brought me a plate of mash potatoes, and right when she was to put it down in front of me... err... right...
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2 comments
Anonymous
#1160897

What shud I do now? I am in this situation whereby I request Viabox to send my item to Vpost which is abt 12km apart and they refused. They told me the only way is for them to send it back to seller

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Resolved
ID
#612637 Review #612637 is a subjective opinion of poster.
Reason of review
Order processing issue

Viabox Refused Delivery - FedEx Issues

3.0
Details
In the last 2 weeks, I have had 3 packages that we're not delivered to Viabox. FedEx is telling me that Viabox refused delivery and Viabox is telling me that they do not refuse delivery and to ship with a different carrier. The vendor only ships with FedEx, so this is not a solution. I am ready to use a different mail forwarding service. This is a shame because I have been using Viabox for a couple of years now and have shipped many parcels and never had any issues. One month ago, I recommended Viabox to a friend and he had the same issue with refused delivery. His package has gone missing while being returned to the shipper. I feel responsible and am wishing that I didn't recommend Viabox to him.
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1 comment
Anonymous
#895504

Hello there friend,

No worries, we can help you out. Check out BedaBox.com.

We are a smaller business, but you are not just a number in our system.

We are your friends in the U.S!

Our shipping rates are way better than theirs! Check us out.

Cheers, Jan - Team BedaBox

ID
#538423 Review #538423 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$400
Preferred solution
Let the company propose a solution

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Viabox Products and Services Reviews

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Shipping Service  1.6 14
Delivery Service  1.2 11
Mail Forwarding Service  1.0 4

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