Well, I decided to try viabox after using a different freight forwarder for many years, huge mistake. The cost to ship 7 pounds to Australia will cost me $350.

That is more than what my items are worth. I am now struggling to get them to ship the box to family in the USA as you can't just go in and change your own address to what you want (which many other companies let you do).

I am worried that my christmas presents won't come to me in time. I will never be using them ever again and I don't know how I am going to get my goods from them if they don't change my address

Product or Service Mentioned: Viabox Shipping Service.

Reason of review: Won't change my forwarding address.

Monetary Loss: $200.

Preferred solution: Deliver product or service ordered.

Viabox Cons: Unexpected pricing, Not able to change address myself.

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