Viabox Phone Numbers and Emails

Customer Service:

  • (503) 568-1586

Viabox Email:

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Viabox Contact Information

Viabox Online Chat:

Corporate Office Address:

Viabox
2950 NW 29th Ave
Portland, Oregon 97210
United States
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Viabox Rating Based on 44 Reviews

Rating details

1.5
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Customer service
Product or Service Quality
Turnaround Time
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Rating stats

Rating trend

Summary of Viabox Customer Service Calls

52 TOTAL
CALLS
01:17 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Viabox Customer Service?

Shipping and Delivery Question:

  • “My package delivery is not shipped out”
  • “My package delivery”
  • “International shipping fee”

Request for Information Question:

  • “To find out if my shipping payment was received”
  • “Confirmation”
  • “Need to know the sender of a received box”

Return/ Replace Question:

  • “Goods return”
  • “Returning package”

Cards Question:

  • “Credit card charge”

Account Question:

  • “Account verification”

Other Question:

  • “Wanted to send package to Nepal and want to know the procedures”
  • “Missing 11 items form order”
  • “Enquiry”

About

Top Viabox Services

Shipping Service, Delivery Service, Customer Care

Viabox Pros and Cons

Pros: Repacking for free, Site, Pics of content for free, No one to talk too, No fees

Cons: Customer service, Communication, Unexpected pricing, Slow responses from customer service, Viabox

Summary

Viabox is a big company that specializes in providing shipment and delivery services. The company is based in Elkhart, IN and operates worldwide. Viabox delivers a large number of various products such as electronics and computers, clothing and apparel, books, office supplies etc. Nowadays the company has more than 1 million regular clients and provides its services in more than 220 countries. The company works with numerous online stores such as Ebay, Amazon, Kohl’s, Best Buy and Walmart. Viabox accepts Master Card, VISA, American Express and Pay Pal payments.

Viabox reviews and complaints

Viabox is ranked 176 out of 1453 in Transportation and Logistics category

Area Served

USA

Payment Methods

PayPal

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