Contact Information

You can contact the customer service representative of Viabox calling Viabox's helpline phone numbers.

Customer Service:

  • (503) 568-1586
Write review

does not support this feature.

Currently you can call only US numbers.

Viabox Online Chat:

Viabox Email:

  • Message this business

Corporate Office Address:

2950 NW 29th Ave
Portland, Oregon 97210
United States

Help in Social Networks:

Edit Business Info

Viabox Rating Based on 41 Reviews

Rating details

more details
Customer service
Product or Service Quality
Turnaround Time

Rating stats

Rating trend

Summary of Viabox Customer Service Calls

01:18 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Viabox Customer Service?

Shipping and Delivery Question:

  • “International shipping fee”
  • “Oder i have not recieved”
  • “My package delivery” , Review # 1918943

Request for Information Question:

  • “Confirmation”
  • “Need to know the sender of a received box”
  • “Content inquiry”

Cards Question:

  • “Credit card charge” , Review # 1485787

Account Question:

  • “Account verification”

Return/ Replace Question:

  • “Returning package” , Review # 1261138

Other Question:

  • “Missing 11 items form order”
  • “Enquiry”
  • “Inquiring important info”


Top Viabox Services

Shipping Service, Delivery Service, Customer Care

Viabox Pros and Cons

Pros: Repacking for free, Site, Pics of content for free, No one to talk too, No fees

Cons: Customer service, Communication, Unexpected pricing, Slow responses from customer service, Viabox


Viabox is a big company that specializes in providing shipment and delivery services. The company is based in Elkhart, IN and operates worldwide. Viabox delivers a large number of various products such as electronics and computers, clothing and apparel, books, office supplies etc. Nowadays the company has more than 1 million regular clients and provides its services in more than 220 countries. The company works with numerous online stores such as Ebay, Amazon, Kohl’s, Best Buy and Walmart. Viabox accepts Master Card, VISA, American Express and Pay Pal payments.

Viabox reviews and complaints

Viabox is ranked 161 out of 1074 in Transportation and Logistics category

Area Served


Payment Methods


Edit Description

Compare Viabox To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.



Has Verified Representatives
82 reviews
Compare Viabox vs Shipito


8 reviews
Compare Viabox vs HopShopGo
MailBox Forwarding

MailBox Forwarding

18 reviews
Compare Viabox vs MailBox Forwarding

Viabox Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.
Write a review
Do you have something to say about Viabox? What happened? What can we help you with?
Submit review Don't show this popup