Contact Information

You can contact the customer service representative of Viabox calling Viabox's helpline phone numbers.

Customer Service:

  • (503) 568-1586
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Currently you can call only US numbers.

Viabox Online Chat:

Viabox Email:

  • Message this business

Corporate Office Address:

2950 NW 29th Ave
Portland, Oregon 97210
United States

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Viabox Rating Based on 43 Reviews

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Product or Service Quality
Exchange, Refund and Cancellation Policy

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Summary of Viabox Customer Service Calls

01:17 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Viabox Customer Service?

Shipping and Delivery Question:

  • “My package delivery”
  • “International shipping fee”
  • “Oder i have not recieved”

Request for Information Question:

  • “Confirmation”
  • “Need to know the sender of a received box”
  • “Content inquiry”

Return/ Replace Question:

  • “Goods return”
  • “Returning package”

Cards Question:

  • “Credit card charge”

Account Question:

  • “Account verification”

Other Question:

  • “Missing 11 items form order”
  • “Enquiry”
  • “Inquiring important info”


Top Viabox Services

Shipping Service, Delivery Service, Customer Care

Viabox Pros and Cons

Pros: Repacking for free, Site, Pics of content for free, No one to talk too, No fees

Cons: Customer service, Communication, Unexpected pricing, Slow responses from customer service, Viabox


Viabox is a big company that specializes in providing shipment and delivery services. The company is based in Elkhart, IN and operates worldwide. Viabox delivers a large number of various products such as electronics and computers, clothing and apparel, books, office supplies etc. Nowadays the company has more than 1 million regular clients and provides its services in more than 220 countries. The company works with numerous online stores such as Ebay, Amazon, Kohl’s, Best Buy and Walmart. Viabox accepts Master Card, VISA, American Express and Pay Pal payments.

Viabox reviews and complaints

Viabox is ranked 167 out of 1045 in Transportation and Logistics category

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