I asked via chat a support employee if my address in Elkhart is still vaild, as my profile showed an address in Portland, Oregon. The employee confirmed.
Then I had several items sent to this address. All of the items were undeliverable. I entered in contact with viabox on the same support ticket.
Then another support person wrote me that the warehouse in Elkhart has been closed down for over a year now ... Today the USPS tracking information for the first reshipped item to Portland shows this: Business Closed 2016-12-07, 19:46:00, PORTLAND, OR 97209 Business Closed 2016-12-07, 12:01:00, PORTLAND, OR 97209 Out for Delivery 2016-12-07, 08:25:00, PORTLAND, OR 97210 Sorting Complete 2016-12-07, 08:15:00, PORTLAND, OR 97210 Looks like this company is going out of business?
Product or Service Mentioned: Viabox Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $250.
Preferred solution: Deliver product or service ordered.