Viabox
Viabox Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Viabox has 1.5 star rating based on 45 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Repacking for free, No fees, No one to talk too.
Cons: Communication, Customer service, Slow responses from customer service.Recent recommendations regarding this business are as follows: "They’re a fraud. They charged an item which weighs 0.9lbs 258 usd and showed billable amount as 3pounds", "This is my experience with viabox, no guaranteed time, no Compensation.", "Never use it!", "Do not use Pinkyminnie", "Don’t deal with you guys".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Viabox has 1.5 star rating based on 45 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Repacking for free, No fees, No one to talk too.
Cons: Communication, Customer service, Slow responses from customer service.Recent recommendations regarding this business are as follows: "They’re a fraud. They charged an item which weighs 0.9lbs 258 usd and showed billable amount as 3pounds", "This is my experience with viabox, no guaranteed time, no Compensation.", "Never use it!", "Do not use Pinkyminnie", "Don’t deal with you guys".
Most users ask Viabox for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Miami, FloridaRequesting to get me more affordable shipping quotes
User's recommendation: They’re a fraud. They charged an item which weighs 0.9lbs 258 usd and showed billable amount as 3pounds
I got I refund that I don't understand
Preferred solution: I need to speak to someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kuala Lumpur, Kuala LumpurRetrun of item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ottawa, OntarioConfirmation
Preferred solution: Full refund
Resolved: Bad Customer Service
I had to wait till they proceed with my request. Still, they are the worst customer service I have ever had. I will never go back to them or recommend this awful experience..
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Montreal, QuebecMy package delivery is not shipped out
My package delivery
Preferred solution: Deliver product or service ordered
User's recommendation: This is my experience with viabox, no guaranteed time, no Compensation.
Huge scam!
- Unexpected pricing
- No response
- Slow response
Preferred solution: Deliver product or service ordered
User's recommendation: Never use it!!
I can’t get any good service for me trying to return an item
- No one to talk too
Preferred solution: Full refund
User's recommendation: Don’t deal with you guys
Still have not been able to get in touch with this company
User's recommendation: Do not use Pinkyminnie
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAppalling Expensive not Tranparent
Preferred solution: Apology
User's recommendation: Go Elsewhere save your time
My Goods not yet delivered
Preferred solution: Deliver product or service ordered
Did not recieve package and unable to track
You guys have horrible customer service
- No one to talk too
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLegal action will be taken.
Anyone who wants to contribute get in touch with me. Will ease the discovery process.
Preferred solution: Department of Justice
My package delivery
About
Viabox is a big company that specializes in providing shipment and delivery services. The company is based in Elkhart, IN and operates worldwide. Viabox delivers a large number of various products such as electronics and computers, clothing and apparel, books, office supplies etc. Nowadays the company has more than 1 million regular clients and provides its services in more than 220 countries. The company works with numerous online stores such as Ebay, Amazon, Kohl’s, Best Buy and Walmart. Viabox accepts Master Card, VISA, American Express and Pay Pal payments.
Viabox is ranked 182 out of 1169 in Transportation and Logistics category
USA
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