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2.5

I used their service to buy a few gadgets and a small TUMI Bag.

Since they do not charge for opening an account, have no membership fees whatsoever, and are based in a tax free state, i thought i would use them cause i was saving around 90 dollars of Tax versus other companies that were based in states that charge amazon a sales tax.

Bottom line of my experience:

- They shipped with TNT, the cheapest and slowest shipper.

- They charged me for around 100% more than the other shippers. To give you an idea, according to them, my dimension weight for the bag was 30 pounds. Bare in mind that different companies calculate the dimension weights differently. They all multiple the depth by the height and the width, then they take the output and divide it by a certain number. Look like this number is very high with these guys.

When you compare this to others, it is around 3 times the weight i got with others.

I ended up paying much more for shipping than i would have paid for tax.

bottom line is stay away from them.

Reason of review: Pricing issue.

Monetary Loss: $100.

Preferred solution: Price reduction.

Viabox Cons: High pricing, Unreasonable dimensional weight, Slow shipping.

Location: Riyadh, Ar Riyad

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